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How 7satta Handles Your Personal Data

At 7satta, we take the handling of your personal data seriously — this policy explains exactly what we collect, why we collect it, and how you can access…

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7satta How 7satta Handles Your Personal Data
REACH OUR PRIVACY TEAM

Three Ways to Raise a Data Query With Us

If you want to request a copy of your data, ask us to correct something, or understand how long we retain your account records, our privacy team is available through the channels…

Email Privacy Request Send a written request to our dedicated privacy address and include your registered account email. We will acknowledge receipt within 24 hours and resolve straightforward data queries in under seven working days.
Live Chat Support Open the live chat widget inside your 7satta account dashboard at any time. Our support agents can log your privacy request on the spot and escalate it directly to the team that handles data queries.
In-Account Data Centre Navigate to Account Settings and locate the Privacy section to download a copy of your stored data, update your contact preferences or submit a deletion request without needing to contact support at all.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Your Account Rights

From the moment your account is created, 7satta applies layered data protections — encryption in transit, access-controlled storage, and periodic retention reviews — so your information stays accurate and is not held…

Data We Collect

We collect your name, email, phone number and payment identifiers when you open an account or complete a transaction. Session logs and device data are also recorded to detect unusual access patterns on your account.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time; opting out of analytics cookies does not affect account access.

Account Security Practices

Passwords are hashed and never stored in plain text. Two-factor authentication is available and we recommend enabling it. Any suspicious login attempt triggers an immediate alert to your registered email or phone number.

Retention Periods

Account transaction records are retained for the period required by applicable law. Once that period lapses and your account is closed, personally identifiable data is deleted or anonymised in line with our internal retention schedule.

Third-Party Sharing

Data is shared only with processors that enable our services — payment rails like UPI, Paytm and PhonePe, fraud detection services and our hosting infrastructure. Each processor is bound by a data processing agreement that limits their use of your information.

Your Rights and How to Exercise Them

You can request access, correction or deletion of your personal data at any time by contacting our privacy team via email or live chat. Requests are processed within seven working days, subject to any legal obligations that require us to retain certain records.

Common Questions About Your Privacy on 7satta

These questions cover the data rights and privacy practices that our account holders ask about most. If your question is not listed here, reach our privacy team through live chat or email and we will respond within seven working days.

We collect your name, email address, phone number and the payment identifiers linked to UPI, Paytm or PhonePe transactions. Device type and session timestamps are also recorded to secure your account against unauthorised access.

Go to Account Settings, open the Privacy section and select Download My Data. Alternatively, email our privacy team from your registered address and we will send a full data export within seven working days of your request.

Yes. Submit a deletion request via the in-account Privacy section or by email. We will erase your identifiable records once we have fulfilled any retention obligations imposed by applicable law, and we will confirm when that is complete.

Only with the processors needed to run the service — payment providers such as UPI, Paytm and PhonePe, fraud-detection systems and our hosting infrastructure. Each processor is bound by contract and cannot use your data for their own purposes.

Transaction records are kept for as long as required by the law applicable to your jurisdiction. Once that legal retention period ends and your account is closed, those records are deleted or anonymised per our internal schedule.

We use session cookies essential for account login and optional analytics cookies. You can block or delete analytics cookies through your browser settings at any time; this will not interrupt your ability to log in or place transactions.

Contact our privacy team directly via live chat inside your account or by emailing the address listed in the Privacy section of Account Settings. We will investigate and respond within seven working days of receiving your report.